Visit Boost Navigator

Data-driven results that improve access, increase revenue, and build long-term operational strength.

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Visit Boost Navigator (VBN) is a data-driven diagnostic tool that helps health systems improve access by visualizing appointment supply and demand across providers, practices, or service lines. By plotting performance into four actionable quadrants—Access Bottleneck, At Capacity and Performing Well, Inefficient Scheduling, and Underutilized Capacity—the tool reveals whether access issues stem from system configuration, demand, capacity, or operational inefficiencies. It also highlights root-cause drivers of scheduling challenges and estimates potential ROI from filling unused capacity—equipping leaders with insights to optimize scheduling, provider utilization, and patient throughput.

What Makes It Different

  • EMR-Sourced, Action-Oriented. VBN pulls directly from your EMR scheduling data, turning raw access metrics into meaningful visuals and prioritized next steps. No surveys, no lengthy intake process.
  • Fast, and Low Lift. It typically only involves one or two reports from your EMR and most health systems receive their quadrant diagnostic within two weeks.
  • Designed for Decision-Makers. VBN outputs are tailored to be used in Steering Committees, Access Governance meetings, and PMO planning sessions—fueling informed decisions with minimal explanation required.

Scalability & Repeatability

VBN isn’t just a snapshot—it’s a repeatable tool that can be used to track performance over time and across different parts of your organization. Many health systems use it to guide prioritization, monitor progress, and drive a system-wide culture of access accountability.

What You Get

  • Quadrant-based diagnostic of access performance across selected providers, practices, or service lines
  • A list of root-cause drivers and immediate optimization opportunities
  • High-level ROI estimates based on national benchmarks and conservative revenue assumptions
  • Implementation guidance, including templates and digital access enablers

Appointment Access Quadrant Diagnostic

Why Trust Coker

For more than three decades, Coker has been a trusted partner to healthcare leaders and investors, delivering clarity, compliance, and confidence through every stage of the transaction and beyond.

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Positive outcomes are possible for you and your patients.

We approach every engagement with a results-driven mindset, leveraging our deep industry expertise and data-driven insights to develop strategies that drive meaningful, measurable improvements in performance.
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