Revenue Cycle Management Access/Call Center Improvement
Our experts can help solve problems facing healthcare providers today.
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Revenue cycle is complex and includes a multitude of components that are all subject to ever-changing requirements. We understand that Revenue Cycle is more than just billing and collections. Through decades of experience solving some of the most complex issues within Revenue Cycle, Health Care Program Advisors has the institutional knowledge and knows how to help your organization navigate this ever-present challenge.
Health Care Program Advisors is one of the few firms on a national level that can fully address the complete Revenue Cycle. Our extensive knowledge and expertise drives value by helping your organization design and implement a comprehensive improvement agenda that maximizes the strengths of all who can and should be involved, including your staff.
While every client has unique aspects regarding the Revenue Cycle, we focus primarily on the following services.
Access/Call Center Improvement
Through our expertise, Health Care Program Advisors provides improvement perspectives for your pre-service Revenue Cycle functions, and we can design centralized processes that can support both the hospital and ambulatory aspects of scheduling and pre-registration. We provide assistance with first-call resolution and one-call encounters, in addition to identifying needed enhancements to system-wide scheduling, organizational processes, technology, and staff training.
Experts, focused on your needs.
Why Trust Coker
For more than three decades, Coker has been a trusted partner to healthcare leaders and investors, delivering clarity, compliance, and confidence through every stage of the transaction and beyond.
Positive outcomes are possible for you and your patients.
We approach every engagement with a results-driven mindset, leveraging our deep industry expertise and data-driven insights to develop strategies that drive meaningful, measurable improvements in performance.
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Solutions We Offer
We partner with clients to navigate the dynamic challenges of managing a high-performing physician enterprise.