Edna Jernigan
About
Edna Jernigan an Epic Build Certified Consultant with more than 25 years of experience in the healthcare industry, specializing in Revenue Cycle Management operations, performance improvement, and EHR build strategies. Edna has served in leadership roles across large healthcare systems, helping organizations optimize revenue cycle processes, improve operational performance, and achieve more predictable financial outcomes.
Edna’s experience includes RCM strategic design, new Epic installations, system optimization, and redesign initiatives, with particular expertise in Patient Access. She partners with healthcare teams to develop leading-practice action plans, build insightful reporting dashboards, and implement Epic build solutions that reduce inefficiencies and support stronger financial performance. Her collaborative, data-driven approach helps organizations strengthen operations and improve how they serve patients.
Experience
- Led revenue cycle management optimization initiatives, with specific expertise in Patient Access.
- Served in leadership roles across large healthcare systems, supporting revenue cycle operations, performance improvement, and EHR build strategies.
- Directed Epic installation, system optimization, and redesign initiatives to improve operational efficiency and financial performance.
- Developed leading-practice action plans and reporting dashboards to support data-driven decision-making.
- Partnered with healthcare teams to implement Epic build solutions that reduce inefficiencies and strengthen revenue cycle outcomes.
Areas of Expertise
- Interim Management
- Patient Access
- Performance Improvement
- Healthcare Analytics and Business Intelligence Due Diligence
- HIPAA Compliance
- Hospital/Physician Alignment/Integration
- Revenue Cycle Optimization
- Strategic Planning
- Healthcare Technology Management, Support, and Hosting
- EHR Build Strategy
- Epic Installation and Optimization
Education
Crichton College, School of Business
Bachelor of Business Administration
Memphis, TN
Certifications
Epic Build Certified Consultant
